801-649-3993
kerrwork@yahoo.com
kerrsgraphicdesignportfolio.blogspot.com
Professional Experience:
- Wells Fargo – In a 12 month period, I used time-saving techniques on 24,061 claims, which averaged to 66 claims per day.
- Certiport – Within 3 weeks, I succeeded in recruiting and coordinating 33 centers and achieving 94% beta test results for the MOS 2010 Word and Excel software.
- Basic Research – For 4 years, I utilized a personally constructed product information sheet which increased call flow by 15% and resulted in 10% more sales.
- Motor Cargo – In an 18 month period, I acted as a training mentor to 3 new employees and succeeded in raising my 85% call flow accuracy rate to my goal of 94%.
- Melaleuca, Inc. – Within 18 months, I updated a personally constructed product information sheet which resulted in increased efficiency by 20%, sales representative effectiveness by 12%, and customer retention by 15%.
- Convergys, Inc. – For 6 months, I retained a 99% in reliable attendance while biking to work and also a 94% accuracy in routine call flow.
- Twinlab, Inc. – In a 23 month period, I associated with upper management on a new product presentation, special projects, international customer email inquiries, in-house employee investigations, new employee training, and email response document creation.
- Sears, Inc. – Within 6 months, I met a 94% accuracy in routine call flow and acted as a training mentor to 3 new employees.
- Matrix Marketing – For 3 months, I retained a 90% accuracy in call statistics tracking and consistently met the required 85% sales target goal by applying overtime.
- Provo Sun – In a 6 month period, I visited, interviewed, and wrote reviews on 12 theater plays and 3 feature articles.
Education:
The Art Institute – Draper, UT.
Bachelors of Science in Graphic Design. Projected Graduation: 2014
Utah Valley University – Orem, UT.
Associates of Arts in Commercial/Graphic Arts. Graduated: 1994
Current GPA: 4.0
My studies and classes have included:
Collateral Design Web Authoring &
Scripting Corporate Identity & Branding
Marketing Design Design Production
Team Media Design
Environmental Design 3D and Package
Design Illustration Design
Photography Copywriting Psychology
Skills:
Copywriting/Editing Macintosh OS
Windows
Photoshop Illustrator InDesign
Illustrations Photography Layout
Figure Drawing Internet
Research Interviews
Presentation General
Office Database Management
Data Entry MSWord MSExcel
MSOffice MSPowerPoint Communication
Traits:
Organized Detailed Self-Motivated
Honest Dependable Problem-Solver
Creative Analytical Initiative
Goal-Oriented Meets
Deadlines Teachable
Personal:
Service: 1 year service mission at the
Provo Temple for the Church of Jesus Christ of Latter Day Saints.
Community: Over 26 years of Children,
Community, and Musical Theater.
Martial Arts: Orange belt – Tai Kwon
Do, ISU. Yellow belt – GoJu-Ru and Bobby Lawrence karate.
Sports: Swimming, biking, volleyball,
table tennis, trampoline acrobatics, and hiking.
Arts: Painting, novelist, game
creation, screenplays, super hero character creation, and Star Wars
fan.
